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Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times are:

  • United States: 3–7 business days

  • Canada: 5–10 business days

  • International: 7–21 business days (where available)

Delivery times are estimates and may vary due to carrier delays, weather conditions, or peak shipping seasons.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Free Shipping: We offer free standard shipping on all U.S. orders over $50.

Order Tracking

Once your order has shipped, you will receive an email containing a tracking number. Please allow up to 24 hours for tracking information to become active.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or lost in transit, please contact us. We will work with the shipping carrier to resolve the issue as quickly as possible.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the damaged item and packaging. We will arrange a replacement or refund where appropriate.

Contact Us

If you have any questions regarding shipping, please contact our customer support team at support@yourstore.com.